Considering it is famous and superb technology, I also agree that there are issues that Apple should fix on their devices. People perhaps, buying for a brand name but nothing knows exactly what they could be facing ahead when they have similar problem. I works in collaboration of iPad as ipad case designer, however, I also encounters some problems with it that I know even support team has no idea to fix it.
Best of luck...
Nick of Zoe Attwell Company.